Privacy Policy

This Privacy Policy explains how Shower Screen Replacement ("we", "us", "our") collects, uses, discloses and protects your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), regulated by the Office of the Australian Information Commissioner (OAIC).

Information we collect

We only collect personal information that is reasonably necessary to quote, supply and install shower screens, and to respond to your enquiries. This may include:

• Your name, phone number and email address
• Your installation address and access details
• Photos or measurements you send us for a quote
• Details of the products or services you ask about

How we use your information

We use the personal information you provide to:

• Prepare and send you a quote
• Schedule a measure and installation
• Contact you about your job or enquiry
• Issue invoices and process payment
• Meet our legal, warranty and record-keeping obligations

Disclosure of your information

We do not sell your personal information. We only disclose it where necessary to deliver your job, for example to our installers, or where required or authorised by law. Where we use third-party providers (such as email or form handling), we take reasonable steps to ensure they protect your information consistently with the APPs.

Storing and protecting your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We retain it only for as long as needed for the purposes above or as required by law, and securely destroy or de-identify it when it is no longer needed.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is inaccurate or out of date. Contact us using the details below and we will respond within a reasonable time. For more on your rights, see the OAIC's guidance on your privacy rights.

Complaints

If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can lodge a complaint with the OAIC.

Contact us

For any privacy question or request, contact Shower Screen Replacement:

• Phone: 0495 004 685
• Email: [email protected]
• Address: 14 Clements Ave, Bankstown NSW 2200

We may update this policy from time to time. The current version is always available on this page, with the effective date shown above.